E-FAX -- V / F.O.D.

V/F.O.D. (Voice /Fax on Demand) is a combination of two ELITE product : E-FAX Smart Voice/Fax Card and Voice Fax Responder software. Client can call by phone to activate V/F.O.D. and by voice instructions to operate V/F.O.D. Depending on the number of phone lines needed for service, by connecting the phone line to the V/F.O.D. system, clients can follow voice instruction to receive informations(such as product and price listings) in voice response(if clients are using a telephone) or fax docouments (if clients are using a fax machine).

Advantage of VIRTUAL ASSISTANT in the e- AGE

As we live in this busy world, have you ever have to spend endless hours day and night sending faxing product listing to client or instructing on how to operate on new product for a client? Have you ever wonder if you could have a secretary to answer all these questions for you? Will, your prayers have finally be answer by ELITE's virtual assistant to do your bidding.

The advantages of VIRTUAL ASSISTANT:

1. Extend your working hours without actually being present

2. Expend you reach in the market place

3. Improve Customer service

4. Spare most of man power to do other things

5. Raise Business's image

 

Because virtual assistant works 24 none stop, it can be instruct by you to manage client's every needs and allow client to get what they want by sending the solution to client's fax machine. Virtual assistant can help clients to answer their questions in the shortest amount of time. Other then improvement on time and efficiency, you also gain one totally devoted employee.

COMPARISON ANALYSIS

Let compare between classis methods of operation (by person) and voice/fax response system (virtual assistant) :

By the classic method of operation let say if there are 20 clients a day requesting information. From finding the right document, copying, waiting the document to complete the send, occasionally encounter busy lines and several other factors may cost about 10 minutes for each send. Therefore, its an estimated total of 200 minutes a day. If we turn to a year long scare, its an estimated 72000 minutes (about 1200 hours or 150 working days). And if a company pays $1000 per day, thats a total of $150,000 a year per employee. What if there is more then 20 people and more then 10 minutes for a fax to complete. A company will be spending too much time, money, and effort.
With E-AGE VIRTUAL ASSISTANT, you can be more efficienty and do more in less amount of time with out too much being wasted.

e-AGE VIRTUAL ASSISTANT'S FEATURES

Abilities of VIRTUAL ASSISTANT :

Ø       provide voice presentation on the telephone for user when making an inquire

Ø        provide ONE CALL fax respond function; Real Time online immediate return fax by selecting the proper index number and the desired information will be fax to you.

Ø         provide TWO CALL fax respond function; you can select the index number and leave another fax number and index information will be send to that fax machine

Ø         provide 5 standard interaction format for clients to utilize

Ø         provide voice recording for administrator to record and edit instructions.

Ø         provide fax preview tool

Ø         provide convertion tool to convert windows application such as WORD into return fax documents

Ø         provide fax machine scanning convertion into fax document files.

Ø         provide further faxing abilities by combining with E-FAX OA Fax Server or WebFax Server

USAGE EXAMPLES : Travel Agency's route inquiry, Estate information inquiry, Stock Analysis, Application forms, menus, Statements and more.

SYSTEM REQUIREMENTS :

•   HardWare : CPU-Pentium III 500MHZ / RAM-128MB / HDD-6.4GB / CD-ROM 50X

 *** This is the standard requirements. There should be at least 2 or more spared PCI slots ***

•   Software : Please use WINDOWS NT4.0 operation system

TOP